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Courial Partner FAQs

  • How Do I Courial?
  • What happens if the pick up or drop off location is closed?
  • Why am I not getting any offers?
  • How do I contact Customer Support?
  • Where can I see my earnings?
  • Instant Pay and Cash Out
  • How do Courials get paid?
  • Courial Performance Rating Policy
  • When is the wait fee applied?
  • In what markets or cities is Courial live?
  • How do I become a Courial Partner?
  • How do I sign up?
  • Reasons for Deactivation or Suspension
  • Before you Confirm an Order
  • Courial's Insurance Policy
  • New Late Fee Policy on Late Pickups and Drops
  • Where do I find the Order Number (partner app)?
  • What's the VIP Program?
  • How to Delete Your Account
  • How VIP Orders Are Assigned: A Quick Guide
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