Instant Pay and Cash Out

Instant Pay Cash Out Feature

Courials are paid weekly for offers completed between Monday and Sunday of the previous week, ending Sunday at 11:59 PM California time. Payments are transferred directly to your bank and usually take 3-5 business days to appear in your account, depending on your bank. You should expect the funds to be available no later than the following Wednesday. For example, if the payroll period ends on Monday, May 13, the money will hit your bank by Wednesday, May 22. If this is too long to wait, you can cash out before the 11:00 AM PST cutoff on Fridays. If there's a Monday or Friday holiday, payments will be delayed by one day. (updated Monday, 13 May 2024).


Payments will typically hit your account by Friday, but can arrive as early as Thursday, depending on your bank. If there's a Monday holiday, this will delay payments by an additional day.


Note: If your balance of earnings for week ending is $20 or less, it will be rolled over to your balance for the next pay period. This way, you’ll be able to cash out the funds on Tuesday rather than waiting for payroll to hit your bank account in one week.


CASH OUT via COURIAL QUICK PAY

We’ve outgrown our previous cash-out model and are excited to introduce the new Courial Quick Pay.


How It Works:

You can cash out your earnings anytime from 8:00 AM Tuesday to 11:00 AM PST Friday.

Each processed payout has a $1.50 fee, so if you request multiple cashouts, a fee will apply to each one. Make sure you have at least $20 available, with a daily cashout limit of $500.

If your bank supports RTP transfers, funds will appear instantly once processed; otherwise, they'll arrive within 24 hours.


Eligibility:

  • Complete at least 10 deliveries.
  • Be active on the platform for at least 7 days before using Courial Instant Pay.

HERE'S HOW TO CASH OUT:

1. From the Home Screen, tap the GREEN CASH ICON.

2. Tap the UPDATE ACCOUNT DETAILS button.

3. Enter your BANKING DETAILS (for direct payment to your bank for free, must have at least $20 in your account to update banking account).

4. Follow instructions under GET PAID INSTANTLY WITH QUICK PAY.


If you have any issues, please reach out to us in the chat or at support@courial.com right away.



TIME ON-LINE

The total amount of time you spend online waiting, accepting, and completing jobs on the Courial platform during a given period.


COURIAL TIME 

This is the total amount of time you spend actually picking up and delivering items. It begins the moment you accept an offer and ends when you take the completion photo and mark the offer as complete.


EARNINGS BALANCE 

Your weekly earnings balance is the amount of money you have earned from completing offers to date, including any tips.


PAYOUT BALANCE 

Your payout balance is the amount of money currently available for transfer to your bank account each week. This amount may differ from your weekly earnings if you have requested a Cash Out event during the week, have reimbursements, other deductions, or have tips that posted late to your account.



NEGATIVE BALANCE

If you notice a negative payout balance, it usually means you were overpaid. Look for an adjustment on your next week’s payouts.

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