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Courial Partner FAQs

  • How Do I Courial?
  • What's the VIP Program?
  • How do Courials get paid?
  • In what markets or cities is Courial live?
  • Why am I not getting any offers?
  • How VIP Orders Are Assigned: A Quick Guide
  • How do I contact Customer Support?
  • Before you Confirm an Order
  • Chat with Courial
  • Do I need the Courial Debit Card?
  • How do I pay at Pick up (Courial Pay Order)?
  • New Late Fee Policy on Late Pickups and Drops
  • How does the Charging Valet Service work?
  • Reasons for Deactivation or Suspension
  • Courial Performance Rating Policy
  • Where do I find the Order Number (partner app)?
  • How do I access my Profile and Settings?
  • Does Courial deliver groceries?
  • Can I ride in the same vehicle as the Courial?
  • What are the benefits of being a Courial?
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