Customer FAQs
- How do I contact Customer Support?
- How does the Charging Valet Service work?
- Can I ride in the same vehicle as the Courial?
- Does Courial deliver groceries?
- Get paid to promote Courial in your City!
- Do Courials deliver oversized items (refrigerators, washers / dryers, pianos, etc.)?
- Does Courial deliver alcohol?
- Do you deliver take-out?
- What are “Special Service” Courials?
- Can I contact the Courial?
- Is there anything Courial will not deliver?
- What is a heavy fee?
- What happens if the pick up or drop off location is closed?
- When is the wait fee applied?
- What is the difference between "Pre-Paid" and "Courial Pay"?
- What is an effort fee?
- Can Courial help with last mile deliveries?
- Will Courial deliver my prescriptions?
- How do I sign up?
- Can you pay Courial with cash?