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Customer FAQs

  • Can Courial help with last mile deliveries?
  • Can I contact the Courial?
  • Can I have multiple stops or deliveries in the same order?
  • Can I have the Courials pay for my item at pickup?
  • Can I ride in the same vehicle as the Courial?
  • Can I schedule a delivery in advance?
  • Can you pay Courial with cash?
  • Do Courials deliver oversized items (refrigerators, washers / dryers, pianos, etc.)?
  • Do I need to be at the pickup location or destination?
  • Do you deliver take-out?
  • Does Courial deliver alcohol?
  • Does Courial deliver groceries?
  • Get paid to promote Courial in your City!
  • How can I report a missing or incorrect item from my order?
  • How can I select my current address as the pick-up address?
  • How do I cancel my order (User)?
  • How do I know my scheduled Courial is on the way?
  • How do I make changes to my Courial order?
  • How do I opt into notifications from Courial?
  • How do I opt out of notifications from Courial?
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