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Courial Partner FAQs

  • What is the difference between "Pre-Paid" and "Courial Pay"?
  • What are “Special Service” Courials?
  • Password Reset
  • How does the Charging Valet Service work?
  • Do you deliver take-out?
  • Can I accept multiple offers?
  • How do I accept Two-Courial offers?
  • How do I cancel my offer?
  • Chat with Courial
  • What is your Coronavirus (COVID-19) policy?
  • How do I refer my friends to become Courials?
  • How do I pay at Pick up (Courial Pay Order)?
  • Will Courial deliver my prescriptions?
  • What is an effort fee?
  • What is a heavy fee?
  • Does Courial deliver groceries?
  • Does Courial deliver alcohol?
  • Do Courials deliver oversized items (refrigerators, washers / dryers, pianos, etc.)?
  • Do I need the Courial Debit Card?
  • What are the benefits of being a Courial?
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