How do Courials get paid?
Courials are paid weekly for offers completed between Monday and Sunday of the previous week, ending at 11:59 PM California time. Payments are transferred directly to your bank account and typically take 3-5 business days to appear, depending on your bank. You should see the funds no later than the following Wednesday. For instance, if the payroll period ends on Monday, May 19, you will receive the payment by Wednesday, May 28 (Screenshot attached). To receive funds faster, you can opt for a cash out before the 11:00 AM PST cut-off on Fridays. Note that payments may be delayed by one day if there is a holiday on Monday or Friday.
Note: If your balance of earnings for week ending is less than $20.00, it will be rolled over to your balance for the next pay period. This way, you’ll be able to cash out the funds on Tuesday rather than waiting for payroll to hit your bank account in one week.
CASH OUT via COURIAL QUICK PAY
We’ve outgrown our previous cash-out model and are excited to introduce the new Courial Quick Pay.
How It Works:
You can cash out your earnings anytime from 8:00 AM Tuesday to 11:00 AM PST Friday.
Each processed payout has a $1.50 fee, so if you request multiple cashouts, a fee will apply to each one. Make sure you have at least $20 available, with a daily cashout limit of $500.
If your bank supports RTP transfers, funds will appear instantly once processed; otherwise, they'll arrive within 24 hours.
Eligibility:
- Complete at least 10 deliveries.
- Be active on the platform for at least 7 days before using Courial Instant Pay.
How to Cash Out:
1. From the Home Screen, tap the GREEN CASH ICON.
2. Tap the UPDATE ACCOUNT DETAILS button.
3. Enter your banking details (must have at least $20 in your account to update).
4. Follow instructions under "GET PAID INSTANTLY WITH QUICK PAY."
If you encounter any issues, please contact support via chat or email at support@courial.com.
Definitions:
Time Online: The total amount of time spent online waiting, accepting, and completing jobs on the Courial platform during a given period.
COURIAL TIME
The total amount of time spent picking up and delivering items. It starts when you accept an offer and ends when you take the completion photo and mark the offer as complete.
EARNINGS BALANCE
The total amount of money earned from completed offers, including tips, to date.
PAYOUT BALANCE
The amount of money available for transfer to your bank account each week. This may differ from your weekly earnings if you have requested a CashOut Now event, have reimbursements, other deductions, or late-posted tips.
NEGATIVE BALANCE
A negative payout balance typically indicates an overpayment, and you should expect an adjustment in your next week’s payouts.