How do I contact Customer Support?

You can contact us at anytime, however, response times will vary depending on the time of day.

Expect the quickest responses via or in app Chat.

You can also send us an email message via the Help section in the Courial app our directly at

If you'd rather give us a call, our support line and dispatch can be reached at (415) 275-4707.

It is important to us that we respond to every message or call as soon as possible, but we are a small team so bear with us if we can not respond to every request immediately.

Here are the best times to contact us for the quickest response:

Monday - Friday

6:00 AM - 6:00 PM PST


8:00 AM - 6:00 PM PST

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