How to Take an Acceptable Selfie for Verification

To ensure a clear and acceptable image, please follow these guidelines:

  1. Face Visibility
    • No Face Coverings: Your entire face should be clearly visible. Avoid wearing masks, scarves, or any other item that obscures your face.
    • No Hats or Caps: Do not wear caps, hats, or any headwear that could cast shadows or cover part of your face.
    • No Sunglasses or Tinted Glasses: Your eyes should be fully visible. Regular eyeglasses are allowed as long as they don’t create reflections
  2. Good Lighting
    • Bright, Natural Light Preferred: Use natural lighting whenever possible. Stand facing a window during the day for balanced, clear lighting.
    • Avoid Shadows: Ensure there are no strong shadows on your face. Shadows can obscure facial details and may cause your photo to be rejected.
    • Avoid Backlighting: Do not stand with a bright light source behind you, as it will make your face appear darker and less visible.
  3. Image Clarity
    • No Blurry Photos: Make sure the photo is clear and in focus. Blurry images make it difficult to verify your identity.
    • Steady Camera: Hold your phone steady or use a tripod if necessary to avoid motion blur.
  4. Positioning
    • Centre Your Face in the Frame: Ensure your face is centred within the frame. It should take up most of the photo without being cut off.
    • Neutral Background: A plain, light-coloured background is recommended. This ensures your face stands out clearly without distractions.
  5. Facial Expression
    • Neutral Expression or Slight Smile: A relaxed, neutral expression or slight smile is recommended. Avoid exaggerated expressions.
    • Eyes Open, Facing Forward: Look directly at the camera with your eyes open.
  6. Additional Tips
    • Avoid Accessories That Obscure Your Features: Large earrings or facial accessories that cover or distract from your facial features should be removed.

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