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Customer FAQs

  • How do I receive a receipt for my order?
  • How do I refer my friends to use Courial?
  • How do I sign up?
  • How do I speak with my Courials?
  • How do I tip my Courials?
  • How do I update my account information?
  • How many items can I include in my delivery order?
  • How much does a Courial delivery cost?
  • I tapped the category icons to search my area but several brands in my area are not showing.
  • Is there a Courial minimum order amount?
  • Is there anything Courial will not deliver?
  • May I schedule multiple Courials in advance?
  • Password Reset
  • What additional fees are incorporated into my final cost?
  • What are “Special Service” Courials?
  • What happens if the drop off location is closed?
  • What is a heavy fee?
  • What is an effort fee?
  • What is the "Anything Button.?"
  • What is the difference between "Pre-Paid" and "Courial Pay"?
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