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Customer FAQs

  • Can I have the Courials pay for my item at pickup?
  • Can I have multiple stops or deliveries in the same order?
  • What is your Coronavirus (COVID-19) policy?
  • Can I schedule a delivery in advance?
  • How do I refer my friends to use Courial?
  • Do I need to be at the pickup location or destination?
  • How do I update my account information?
  • How do I cancel my order (User)?
  • How much does a Courial delivery cost?
  • How do I know my scheduled Courial is on the way?
  • Password Reset
  • How can I report a missing or incorrect item from my order?
  • How do I opt into notifications from Courial?
  • Is there a Courial minimum order amount?
  • How do I speak with my Courials?
  • How do I tip my Courials?
  • How do I make changes to my Courial order?
  • How do I receive a receipt for my order?
  • What is the "Anything Button.?"
  • How many items can I include in my delivery order?
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