How do Chauffeur get paid

Courials are paid weekly for offers completed between Monday and Sunday of the previous week, ending at 11:59 PM Thailand time. Payments are transferred directly to your bank account and typically take 3-5 business days to appear, depending on your bank. You should see the funds no later than the following Wednesday. For instance, if the payroll period ends on Monday, May 19, you will receive the payment by Wednesday, May 28 (Screenshot attached). To receive funds faster, you can opt for a cash out before the 11:00 AM PST cut-off on Fridays. Note that payments may be delayed by one day if there is a holiday on Monday or Friday.



CASH OUT via COURIAL QUICK PAY 💸

  • You can cash out any amount from your balance.
  • Minimum balance required: ฿500.
  • Cash-out fee: ฿45 per transaction.
  • Daily cash-out limit: ฿30,000.

Note: For Sunday: Don’t forget to cash out before 11:00 PM, or your balance will be transferred to payroll for Wednesday deposit.


How to Cash Out:

1. From the Home Screen, tap the GREEN CASH ICON.

2. Tap the UPDATE ACCOUNT DETAILS button.

3. Enter your banking details (must have at least $20 in your account to update).

4. Follow instructions under "GET PAID INSTANTLY WITH QUICK PAY."


If you encounter any issues, please contact support via chat or email at support@courial.com.


Definitions:


Time Online: The total amount of time spent online waiting, accepting, and completing jobs on the Courial platform during a given period.



COURIAL TIME

The total amount of time spent picking up and drop time on rides. It starts when you accept an offer and ends when you complete the ride.


EARNINGS BALANCE

The total amount of money earned from completed rides, including tips, to date.


PAYOUT BALANCE

The amount of money available for transfer to your bank account each week. This may differ from your weekly earnings if you have requested a CashOut Now event, have reimbursements, other deductions, or late-posted tips.


NEGATIVE BALANCE

A negative payout balance typically indicates an overpayment, and you should expect an adjustment in your next week’s payouts.

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