My Chauffeur driver account is suspended
To maintain high standards, Courials will be deactivated or suspended for:
- Not following instructions.
- Failing to adhere to safety regulations.
- No-shows for pickups.
- Unprofessional behavior or use of inappropriate language with clients or dispatch.
- Unprofessional driving.
- Dropping off at the wrong location.
- Not setting up the Ride at the drop-off location when required.
If you believe a decision was made in error, you have the opportunity to appeal via email.